February 01, 2016

Institute a No Thanks Necessary Email Protocol

February 01, 2016/ Michael Einstein

How many Emails do you receive where someone replies with only “OK” or “Thanks”? To solve this problem, institute the “NTN” (for “No Thanks Necessary” ) or “NTR” (for “No Thanks Required”) protocol in your team/department/company.

November 30, 2015

The Top 20 Email Subject Line Mistakes (and how to fix them)

November 30, 2015/ Michael Einstein

The subject line of an Email is like the title of an article. By following a few simple rules, and avoiding these 20 common mistakes, you can greatly improve your ability to communicate effectively and efficiently with others.

June 10, 2015

The six key components to properly structure business Email messages.

June 10, 2015/ Michael Einstein

There are six key key components to structure business Email messages. These will help you to clearly express your ideas and improve your communication with recipients.

May 29, 2014

Email Subject Lines: Helpful Acronyms

May 29, 2014/ Michael Einstein

For many people, the Email subject line is the only item that they initially see when reviewing new messages that appear in their inbox. This is especially for those that utilize handheld devices, such as Blackberries and iPhones.